HOME | Help&Faqs
Q1- Notices,my National identification number is being used.
Q2- I always get two newsletters.
Q3- Received a newsletter even though i didn't agree. Q4- I don't receive a        newsletter though i agreed to receive.
Q5- I want to change my ID.
Q6- Is it possible to use two or more ID..?
Q7- Lost my ID/PW.How can i find it..?
Q8- I want to know XXX's member profile.
Q1- Notices,my National identification number is being used.

Members, signed up KTDOM can also use in eKTDOM. 'National identification number is being used' message appears when you have signed up KTDOM or eKTDOM. Just by filling in your National identification number, you can confirm whether you're a member or not. If you have lost your password because of not using for a extended time, you can find out at lost & found center. Your National identification number could be used by someone else. If so, send us your name, National identification number, address, telephone number, email address by email. We will check and handle it.

Q2- I always get two newsletters.

The reason for receiving two newsletter is due to duplicated agreement. Please send us email address you provided when you registered. Then we will confirm and modify.

Q3- Received newsletter even though i didn't agree.

Your email address could be written by other members. If so, send us email for confirmation. Also you may have forgotten the fact of your registration. Please check at lost & found center.

Q4- I don't get newsletter though i agreed to receive.

You might have miss written your email address or you have not applied. Check your email address at My page and confirm whether you had agreed or not.

Q5- I want to change my ID.

To modify your profile, go to My page and edit then click confirm

Q6- Is it possible to use two or more ID..?

With one ID and one National identification number only one email address is available. Please notice that only one ID is available for you.

Q7- Lost my ID/PW.How can i find it..?

You can find out your lost ID/PW at lost & found center. We check your confirm identity by National identification number and email address you provided when you registered.

Q8- I want to know XXX's member profile.

Based on our Privacy Policy, members profile is closed to everyone. Please confirm the Privacy Policy shown below.